Language is Everything was featured in the Goole Times last week as we launched our latest training and development programme: within two years, every one of our operations staff will have a Level 3 NVQ in Customer Service.
![Aiming-high Aiming-high](https://languageiseverything.typepad.co.uk/.a/6a00e54f9d9fac8833013488482a7c970c-400wi)
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